What the West Texas Disaster Can Teach Us

Wednesday evening, April 17, 2013, there was a terrible explosion in the West Fertilizer Company’s fertilizer plant in Texas. The latest reports indicate as many as 14 people were killed and over 160 injured.

The plant was located right in the middle of the town of 2,700 people and the explosion caused a huge amount of physical destruction in addition to the human devastation.

The plant handled ammonia and ammonium nitrate for fertilizer use.

These are well-known, hazardous materials that can be, and are, handled safely by most companies. There is extensive process safety technology regarding the handling and use of these materials. The technology applying to these materials as with many chemicals is strong and effective.

There are two major dimensions to using, making and handling hazardous materials. One is the process safety side, which is well known and effective, and the other side relates to the way the people choose to work with these materials, and choose to use the technology. The best process safety in the world is of no use if people don’t apply themselves and use the process.

In 2006, according to the Dallas Morning News, the Company was fined $2,300 for failure to have a risk assessment. In one EPA report they said that they handled anhydrous ammonia assuring them that no one would get hurt in the event of a release.

While we do not know specifically what happened, my many years of experience in managing chemical plants, would suggest to me that these are indications that the people side of their systems failed in some way. These are hazardous materials that need to be handled with professionalism, dedication and attention to procedures.

The lesson to be learned here is to rethink your situations in your own factories, plants and businesses where you handle and use hazardous materials. Think about questions like:

  • Do you talk together and share safety information?
  • Do managers get out of their offices and into the operating area to talk with the people on the floor?
  • Is the level of trust high enough that employees will freely report safety concerns and near misses?
  • Des everyone work together to solve safety problems?
  • Are your Material Safety Data Sheets and Safety manuals up to date and used?
  • Are employees properly trained and is the training schedule maintained?
  • Do you have high housekeeping standards and are your facilities properly maintained?
  • Do your employees have the resources they need to work safely?
  • Are you cutting corners to speed up the operation?
  • Do people have the proper personal protective equipment and do they use it?
  • Do you have a system of follow-up so that suggestions can be implemented quickly?
  • Are people able to shutdown a process on their own if it is unsafe?
  • Can people refuse to do a job if it can’t be done safely?

The questions can go on and on, this list barely hits the surface in what can be addressed when making a commitment to safety in the workplace and having a leadership team where safety is a priority. It takes discipline and hard work to stay on top of safety issues, but these are the kinds of responsibilities and burdens any organization working with and using hazardous materials must bear. If you use these materials, then you must accept the responsibility that comes along with the use. The people in your facility and those living around you depend on you to do your job well.

As a manager of plants handling and using hazardous materials, my mantra was “I don’t have a right to work at a place where it is okay for you to get hurt. Now let’s get the safety right and make money.

What is your safety mantra, your deep, authentic safety message for your people?

As we have seen from this indecent in Texas, the results can affect more than just your plant or business – entire towns can bear the brunt of accidents, explosions and the destruction that follows. My heart goes out to the town, the people, families and the plant workers. Situations like this are preventable…with Safety Leadership that comes from top down.

If you don’t have a safety mantra or message and follow the processes…I strongly recommend you get this in place and FOLLOW IT. Your business and the people that sustain it are depending on your leadership for their safety and the safety of many others.

Safety Excellence for Business

The Goal is Zero sets us up for failure.

None of us wants to have anyone get hurt in our organization. We are trying hard in various ways to keep people from getting hurt. Sometimes organizations can achieve very long periods of injury-free performance. One large plant I know of went 24 years without a lost workday case (LWC), and another one went for about 10 years. These sorts of strings of injury-free days are commendable. This can tempt us into believing that if we just work hard enough that we can achieve workplaces where there are no injuries.

We do indeed have to work hard, but I don’t think that we can ever achieve injury performance forever.  The things that people do or don’t do relating to safety are the cause of over 95% of all injuries. None of us is perfect. Our minds wander. We get into a hurry. We forget something. We get distracted. We are upset by a problem at home or at work. We develop bad habits.

I expect that all of us do something unsafely every day and don’t get hurt. But one day the conditions will be just right for things to come together in a new, different and unexpected way. Then we suffer the consequences.

When management sets the “Goal is Zero” we set ourselves up for failure. There is very strong pressure in most organizations for people to report what management wants to hear. If the “Goal is Zero” then the pressure builds to look for ways to avoid having to report an injury or near miss and the cover-ups begin. People will tend to just report things that are too big to hide. A major source of our safety information disappears. When we don’t report the small things then we can’t learn from them. Problems persist, bad situations are not addressed, and reporting can get a person on the wrong side of their management. Sometimes management creates a reporting system that is so difficult and exposes the person making the report to criticism, that the people just avoid reporting. Trust among the people in the organization is impossible to establish. When trust disappears, learning stops!

In order for trust to be built information needs to be openly available to everyone. The environment needs to be secure enough that we can talk and learn together. We need to help each other becoming our brothers and sisters keepers. Listening and respecting each other is critical.

When management creates a culture of openness, trust and interdependence, and an environment where everyone can see the big picture long periods of injury-free performance can be achieved.

John, a wise friend, told me once  “When the safety gets right, everything gets right!”

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close